Terms of Service.

By agreeing to do business with us, the customer/client agrees with these Terms of Service listed on this page. These Terms of Service may change at any point without notice.

Payment

Payment Options

Payment of each invoice will be handled per invoice. The customer/client must pay in the manner that is described in the invoice description. If it is not described, then the customer/client may pay with credit, debit, cash, or check. If any payments do not go through or bounce, a payment fee may be applied at our discretion.

Late Fees

If the customer/client has not paid the invoice by the invoice’s due date, a 15% late fee (based on the total of the invoice) will be applied to the invoice. The customer/client is responsible for the total of the invoice along with any late fees that are applied to the invoice. This late fee can be waived at our discretion.

Cancellation of Our Services

If a customer/client would like to terminate our services in the middle of a project, they must pay any labor cost for any work that has been done up to that point. If we have ordered any equipment for the customer/client, then we may return the equipment and refund the cost of the equipment back to the customer/client. If we cannot return certain items for any reason, then we will give the item to the customer/client with no refund as they paid for the equipment and they then have the item. Any restocking, return, or shipping fees for returning items will be paid by the customer/client when applicable.

Cancellation of our services under a contract or retainer will follow a similar policy unless otherwise stated.

Confidentiality

All information shared between the customer/client and us will be kept confidential at all times and we will not disclose any information, or any part thereof, to any person or third party without the customer/client’s written consent or a legal obligation placed upon us to do so.

Consent is deemed to be given by the customer/client to enable us to disclose the necessary information to our officers, employees, and third-party contractors for the purpose of carrying out the requirements of our services.

Changes to these Terms of Service

We reserve the right to change, amend, or add to these Terms of Service at any time, without notice.